Playback speed×Share postShare post at current timeShare from 0:000:00/2Why Smart Businesses Challenge “The Customer Is Always Right” Rule Interview with - Vernon O'Donnell, Chief Executive Officer at VoxelSteve TaplinNov 06, 20252ShareDiscussion about this videoCommentsRestacksPodcastsSteve's Interviews with Software LeadersSteve's Interviews with Software LeadersSubscribeAuthorsSteve TaplinRecent Posts AI Rocket Fuel - Not Cost CuttingNov 6, 2025 • Steve Taplin AI-Driven Investment: Personalized and EthicalNov 6, 2025 • Steve TaplinUnderstanding Business Not Just TechNov 6, 2025 • Steve TaplinEmbrace AI. Automate Yourself.Nov 6, 2025 • Steve TaplinBeyond the Buzz Finding Real Value in Emerging Tech Nov 6, 2025 • Steve Taplin